Privacy Policy

We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data. Our aim is to maintain your trust and handle your data responsibly.

What Data We Collect

We collect the following types of data:

Personal Information

Name, email address, and phone number.
Shipping and billing address.
Payment information (processed securely via Razorpay).

2. Eye Lens Details

Prescription details provided for preparing customized lenses for your frames.

3.Order Information

Details about the products you order, including any customizations (if applicable).

How We Use Your Data

For Order Fulfillment:

To process and deliver your order.
To prepare customized lenses as per your prescription.

2. For Payment Processing:

We use Razorpay for secure payment transactions.

3. For Customer Support:

To resolve your queries and provide assistance.

4. For Legal Compliance:

To adhere to data protection and consumer laws applicable in India.

Third-Party Services

Razorpay Payment Gateway:

Your payment details are shared with Razorpay solely for completing the transaction.
Razorpay has its own privacy policy available on their website.

2. Shipping Partners:

Your name, address, and phone number are shared with our shipping partners for order delivery purposes.

Cookies and Tracking

We use cookies to:

Understand your browsing preferences.
Personalize and optimize your experience on our website.

Data Security

We use encryption and industry-standard protocols to keep your data secure.

Your Rights

You can contact us to update, delete, or access your data.
You can opt out of cookies or promotional emails.

Data Retention

We retain your data as long as necessary for order processing and legal compliance.
Prescription details are stored for a limited period and securely deleted afterward.